Shop Policies

Ayumisaurus

Shop Policies

DELIVERY ✦ 

All orders are shipped from Spain by "Correos España".

"Standard Shipping" does not include tracking number so if you want to track your package you should choose the "Tracked Shipping" option although it is a little bit more expensive.

When you place your order, please check your delivery address and data should there be any mistake preventing delivery.

Please note that it may take several weeks to ship from Spain and I cannot be held responsible for postal delays due to busy periods such as holidays or the COVID-19.

*Purchasers are responsible for duties and/or taxes levied at the point of entry into the destination country.



✦ Returns & exchanges 


I don't accept returns or exchanges, however if the item purchased shows manufacturing mistakes please contact me with your full name, order number and photos of the product and I will send you a new one or refund you.


Cancellations

 I gladly accept cancellations, although they need to be requested within 12 hours of purchase.